Privacy Policy

Last Updated: Thursday, December 5, 2024

Your privacy is important to us. This Privacy Policy explains how Pyle ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application, website, and related services (collectively, the "Services"). By using Pyle, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our Services.

a. Information You Provide

• Account Information: Name, email address, phone number, and other details you provide during registration.
• Payment Information: Billing details provided to app stores when purchasing Pyle Plus (we do not store payment information).
• Support Requests: Information you submit when contacting customer support.

b. Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers.
• Usage Data: Actions you take within the app (e.g., pages viewed, features used).
• Location Data: Approximate location based on your IP address or device settings.

c. Third-Party Data:

We may receive data from third-party services you connect with Pyle (e.g., social media or app stores).

2. How We Use Your Information

We use the information collected for the following purposes:

• To Provide and Improve the Services: Personalize your experience, troubleshoot issues, and optimize performance.
• To Process Payments: Facilitate Pyle Plus subscriptions through app stores.
• To Communicate with You: Send account updates, security alerts, and marketing materials (if you’ve opted in).
• To Ensure Security: Detect and prevent fraud, abuse, or unauthorized access.
• To Comply with Legal Obligations: Meet requirements under applicable laws or regulations.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• With Service Providers: We may share data with vendors or service providers that help us operate the Services (e.g., analytics, cloud storage, or customer support).‍
• With App Stores: Subscription payments are processed by the app store through which you purchased Pyle Plus. Your information is shared as required by their policies.
• ‍With Legal Authorities: We may disclose information if required to comply with legal obligations, enforce our Terms of Service, or protect our rights.‍
• In Case of Business Transfers:If Pyle is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information.

• Access and Portability: You can request a copy of the personal data we hold about you.‍
• Correction: You can update or correct inaccurate information in your account settings.‍
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.‍
• Opt-Out of Marketing: You can opt-out of receiving promotional emails by clicking “unsubscribe” in any email or adjusting your settings.‍
• Restrict Processing: In certain cases, you can request that we limit the use of your data. To exercise your rights, contact us at support@getpyle.com.

5. Data Retention

We retain your personal information only as long as necessary to provide the Services or as required by law. When no longer needed, we securely delete or anonymize your data.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in a country with different data protection laws. By using Pyle, you consent to such transfers.

8. Third-Party Links

Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

9. Children's Privacy

The Services are not intended for individuals under 13 years old (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we discover that we have collected data from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via the Services or other communication channels. Your continued use of Pyle after updates signifies your acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

• Email: support@getpyle.com
• Mailing Address: Pyle Technologies, Inc., 119 East Market St, Logansport, IN 46947, USA

Acknowledgment

By using Pyle, you acknowledge that you have read and understood this Privacy Policy.